Terms of Service

Last updated: August 2026

1. Introduction

Welcome to adEase.ai ("Service"), operated by adEase ("we", "us", "our"). By accessing or using our Service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Service.

2. Description of Service

adEase.ai is an AI-powered Google Ads management platform that provides analytics, recommendations, forecasting, and campaign management tools. The Service connects to your Google Ads account via the official Google Ads API using OAuth 2.0 authentication.

3. Account Registration

To use our Service, you must sign in using your Google account. You are responsible for maintaining the security of your account and for all activities that occur under your account. You must be at least 18 years of age or have the legal capacity to enter into a binding agreement.

4. Subscriptions, Billing & Advertising Credit

When you sign in with Google and connect a Google Ads account, you get 14 days of the full product free, with no payment method required. At the end of those 14 days you either choose a paid plan (Starter, Professional or Agency), which requires a valid payment method and begins immediately with the first billing period charged at that time, or you stay on our free plan. Subscriptions renew automatically, monthly or yearly as you select, through Stripe, our payment processor, until you cancel.

The free plan. The free plan is read-only and has no time limit. Your connected accounts stay connected, your weekly brief and the free account check keep running, and we make no changes to any advertising account: no changes from chat, from our automated routines, or from anything else on our side. Usage of the AI features is subject to fair-use ceilings we may set. No advertising credit is granted on the 14 free days or on the free plan.

Prices are shown in your local currency (GBP, USD, EUR or AUD) and may change with 30 days' notice. You may cancel at any time; access to paid features continues until the end of your current billing period. Subscription fees are non-refundable except where required by law.

New-customer advertising credit. When you choose a paid plan, your first advertising is on us: eligible new customers receive advertising credit (for example, £150 on yearly plans or £10 on monthly plans, or the local-currency equivalent) funded by adEase and applied to advertising run through the platform. The credit is tied to the paid plan, not to signing up, and is granted when that plan starts. It has no cash value, is not transferable, and we may change or withdraw the offer at any time.

Advertising spend & auto-top-up. adEase funds and manages the advertising spend on the ad accounts you connect or we create for you. When your available advertising budget runs low, we automatically charge your saved payment method a top-up to keep your ads running — at the amount you choose (or our default) and up to any monthly cap you set. You can change the top-up amount, set a cap, or turn auto-top-up off at any time in your Settings. If auto-top-up is off, your ads pause when your budget is used up until you add more. By subscribing, you authorise these recurring subscription and advertising top-up charges to your payment method.

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal or unauthorised purpose
  • Attempt to gain unauthorised access to our systems or other users' accounts
  • Use the Service to send spam or misleading advertisements
  • Reverse-engineer, decompile, or disassemble the Service
  • Resell or redistribute the Service without our written consent
  • Use automated scripts to scrape or collect data from the Service

6. Google Ads API Usage

Our Service accesses your Google Ads data through the official Google Ads API. By using our Service, you also agree to comply with Google's Ads API Terms and Conditions. We request only the permissions necessary to provide our Service. You can revoke access at any time through your Google account settings.

7. AI-Powered Features

Our Service uses artificial intelligence to provide recommendations, forecasting, and insights. While we strive for accuracy, AI-generated suggestions are advisory only. You are solely responsible for any changes made to your Google Ads account, whether initiated manually or through our one-click actions. We recommend reviewing all changes before applying them.

8. Data Handling

We handle your data as described in our Privacy Policy. Google Ads performance data is accessed in real time and is not permanently stored beyond what is necessary for the Service to function (such as cached metrics and audit logs).

Your data is yours. Each customer's data belongs to that customer and is never shown to any other customer. We read your advertising history so we can advise you, and we use it to serve you. What we learn across accounts is kept as pooled counts only: patterns such as how often a type of change improved results, never anything that identifies an account, a campaign, a keyword, a business or a person. No other customer sees your figures, your campaigns or your keywords, and nothing we learn from you is passed to them in identifiable form.

9. Intellectual Property

The Service, including its design, code, features, and content, is owned by adEase and protected by intellectual property laws. You retain ownership of your Google Ads data. We do not claim any rights over your advertising content or campaign data.

10. Limitation of Liability

To the maximum extent permitted by law, adEase shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, advertising spend, data, or goodwill, arising from your use of the Service. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or that any recommendations will achieve specific advertising results.

12. Termination

We may suspend or terminate your access to the Service at our discretion if we reasonably believe you have violated these Terms. You may close your account at any time by contacting us. Upon termination, your right to use the Service will cease immediately.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting a notice on our website or sending you an email. Your continued use of the Service after changes constitutes acceptance of the new Terms.

13a. Text Message (SMS) and WhatsApp Programme Terms

Programme description. adEase customers may opt in to receive messages from adEase.ai by SMS or WhatsApp. Messages are about the customer's own account only: a daily campaign update, short follow-up questions about calls and bookings the customer's ads produced (for example “Did it become a job?”), replies to questions the customer sends us, and service notices such as opt-in confirmation. We do not send promotional messages to non-customers, and we do not share your mobile number or consent with third parties or affiliates for their marketing.

Opt-in. You opt in by ticking Text or WhatsApp when signing up or in Settings and replying YES to the confirmation message we send. Message frequency varies with your account activity; typically one daily update plus one message per call or booking your ads produce. Message and data rates may apply.

Opt-out. Reply STOP at any time to stop receiving messages, or untick Text or WhatsApp in Settings. You will receive one confirmation of your opt-out. Help. Reply HELP, or email support@adease.ai.

Carriers are not liable for delayed or undelivered messages. Our handling of your mobile number is described in the Privacy Policy, and every opt-in path, the exact consent wording and sample messages are shown on our public SMS & WhatsApp policy page.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact

If you have any questions about these Terms, please contact us at support@adease.ai or visit our Contact page.